Job Description

Project/Inside Coordinator

GENERAL RESPONSIBILITIES

Maximize productivity of project managers by assisting in the sales process, processing orders and providing customer service.

Project/Inside Coordinator:

Primary Duties:

  • Coordinate customer orders and projects from quote to completion.
  • Confirm ship dates, addresses, contacts, and special instructions for delivery
  • Coordinate with client and account manager to confirm project scheduling, site is ready for install
  • Compile installation plans, renderings, and instructions in advance of install, and confirm plans with installation crew and account manager

Project support:

  • Assist account manager in installation quote and coordinates additional 3rdparty labor scheduling and quotes
  • Pre/Post-site visit, customer project sign off sheets
  • Coordinate FOS demo products – delivery, pick-up, and showroom tagging

Punchlist:

  • Capture information from installation work crew
  • Process orders for replacement products and coordinate with installation for return trip to correct issue
  • Follow-up with client and account manager on the problem and timeline for correcting the issue
  • Vendor Management:
  • Capture and maintain discounts sheets & line lists for all vendors
  • Check pricing for specific products, check stock & get freight quotes
  • Assist: assemble warranty information (electronic & hard copy), vendor requests, print, and compile for account manager

Secondary Duties:

  • Vendor Management:
  • Capture and maintain discounts sheets & line lists for all vendors – vendor spread sheet
  • Check pricing for specific products, check stock & get freight quotes
  • Oversee the furniture showroom.
  • Update tagging and signage with current pricing
  • Create and maintain templates for all items, including owned employee stations, to capture what is being shown even if price is not listed on the station
  • Update tagging and signage on clearance and non-inventoried showroom products
  • Assist in organization and planning of special events and training.

The above duties may be supplemented with additional duties as assigned.

Formal Education or Equivalent Experience

  • College or 3 years work experience in similar field

Job Prerequisites

  • Strong math aptitude
  • Experience with sales or administrative assistant specific duties
  • Relevant industry experience desirable

Special Training or Skills Needed

  • Excellent phone and computer skills
  • Strong interpersonal skills
  • Ability to work independently
  • Some project management involvement
  • Ability to read blueprints
  • Assertiveness
  • Computer skills
  • Excellent organizational skills
  • Good written and spoken communication skills
  • Willingness to learn and cooperative spirit
  • Professional appearance

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